All orders placed online will ship within 2 business days. If, for any reason there is a delay, a notification will be sent via email within 1 business day of the order being placed. For questions regarding orders, an email -- including the order number -- should be sent to: firstname.lastname@example.org. We will not be ship on all major holidays. Orders of $250 or more may require additional shipping due to multiple packages. We will calculate this through UPS to get the best rate.
We want you to love your kulae products, so we will happily exchange or refund your order within 30 days of purchase if any of our merchandise is defective, or does not otherwise meet your expectations. Just return it within 30 days of the date of receipt and in its original condition, unwashed, unused and accompanied by the original kulae sales receipt. You will be responsible of shipping the return item and there will be a small restock fee. Please write on the receipt the reason for your return, or, if you prefer to make an exchange instead, which item you are requesting in exchange. For refunds, we will credit the purchase price (excluding shipping) to the credit card on which your order was originally charged minus the restock fee. To request a refund or exchange, please send an email to email@example.com.
Currently, Visa, Mastercard, AMEX, and Discover are accepted for online and phone orders. Paypal is accepted for online ordering.
On occasion, certain items sell out. The website is updated regularly to reflect such changes. All inquiries regarding product availability should be emailed to: firstname.lastname@example.org.
To be removed from the kulae mailing list, please send an email to: email@example.com.
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I absolutely love this mat. My joints are a little bit boney, so thin mats on hard floors make for painful poses. This mat is beautiful - I love the colors. I love the way it grips too. It grips perfectly for me in standard (non-heated) yoga, and I use it with a mat towel for hot yoga. I haven't tried it without a towel. The generous cushion does make balance poses a bit more difficult. I wish they made one thick like this with the microfiber like the elite hot yoga mat. I'd snatch it up in a heartbeat for my hot classes. For now this will have to make due with a towel. - Jennifer
I would LOVE to have some mat cleaner!
I get this strange rash on my palms after hot yoga, so I could really use some of this to help me prevent it! - Morgan Hembree